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Refunds

Refunds and cancelling

How to cancel your plan, and how to get your money back if it isn't working for you.

Cancelling

You can cancel your plan from your Account page at any time. Your searches keep running to the end of the month you've paid for, and you aren't charged again.

Refunds

If you aren't happy with a payment, email us within 14 days of it and we'll refund it in full. The refund goes back to the card or account you paid with.

Who handles the payment

Stripe is our payment provider and the seller of your plan: it takes your payment, adds any sales tax or VAT, sends your receipts and handles refunds.

Contact

To ask for a refund, or with any question about a payment, email [email protected].